Right to Know: A Step‑By‑Step Guide to Accessing Your Personal Data with Wyndham
If you’ve ever wondered exactly what information a hospitality brand holds about you, your Right to Know makes it simple to find out. At Wyndham, you can submit a Right to Know request to obtain details about your personal data—what was collected, why, and with whom it was shared—up to twice within any 12‑month period. This guide explains what the Right to Know covers, how to verify your identity, and the fastest ways to submit your request.
What the Right to Know Means at Wyndham
Your Right to Know lets you request access to specific pieces or categories of personal information Wyndham has handled in the prior 12 months. As allowed by law, you can receive a copy free of charge by email or another electronic, portable, and usable format.
When you exercise your Right to Know, you may request, by category:
- The personal information collected
- The sources of personal information
- The purposes for collecting and for selling or sharing your personal information
- The third parties with whom your personal information was shared for a business purpose and the corresponding categories of personal information shared
- The categories of third parties to whom personal information was sold or shared and the corresponding personal information categories sold
Key points:
- Frequency: You may make Right to Know requests up to twice within any 12‑month period.
- Non‑discrimination: Wyndham will not discriminate against you for exercising your privacy rights, in accordance with applicable law.
- Fees: In certain jurisdictions, a nominal administrative fee may apply where permitted by law; in many cases, your copy is provided free of charge.
How to Submit a Right to Know Request (Step‑by‑Step)
Choose your submission method
- Email: privacy@wyndham.com
- Phone (toll‑free): 1‑866‑554‑1236
Prepare verification details (must match information on file)
- Your email address
- First and last name
- Valid residential address
- Phone number
- Wyndham Rewards number (if applicable)
- Note: If Wyndham cannot verify your identity with this information alone, you may be asked to provide additional details.
Specify the scope of your request
- State whether you want specific pieces of information or categories of information for the prior 12 months.
- You may also ask about sources, purposes, and third‑party disclosures or sharing as outlined above.
Select your delivery format
- Request your data by email or another electronic, portable, and usable format (as permitted by law).
Submit and watch for follow‑up
- Wyndham responds to verifiable requests as required by law. If additional verification is needed, be ready to confirm details so your request can be completed.
Quick answer: How do I submit a Right to Know request to Wyndham?
- Email privacy@wyndham.com or call 1‑866‑554‑1236, provide identifying details (name, address, phone, email, and Rewards number if applicable), specify the data you want from the past 12 months, and choose email or another electronic format for delivery.
Verification and Authorized Agents
Identity verification
To protect your privacy, Wyndham must verify your identity before disclosing personal information. Provide your email, full name, residential address, phone number, and your Wyndham Rewards number (if applicable). Additional information may be requested if needed to complete verification.
Using an authorized agent
If you wish to designate an authorized agent (for example, an attorney or family member) to submit requests on your behalf, provide a written and signed authorization letter that includes:
- Your first and last name, residential address, email, and phone number
- Your agent’s full name, address information, and relationship to you
Mail the authorization to:
Wyndham Hotels & Resorts, Inc.
22 Sylvan Way
Parsippany, New Jersey 07054
Attn: Legal Privacy
For fraud‑prevention, Wyndham will provide responses directly to you—first to the email address on file, or to your mailing address on file if you have no email address.
Related Privacy Choices You Can Make
Beyond the Right to Know, Wyndham provides several important privacy options.
Opt‑out of sale or sharing of personal information
- You can submit a request via the online form titled “Do Not Sell or Share My Personal Information” or call 1‑866‑554‑1236.
- In the past 12 months, Wyndham may have sold or shared Contact Information to a formerly Wyndham‑affiliated timeshare company and may have sold or shared certain online tracking data to advertising networks to display targeted ads. You can opt‑out at any time where permitted by law.
- Browser signals: Wyndham honors supported opt‑out preference signals such as Global Privacy Control (GPC) and applies them to the specific device and browser you use.
Correction and deletion
- Correction: You may request that Wyndham correct inaccurate or incomplete personal information.
- Deletion: You may request deletion. Wyndham will assess your request and determine whether an exemption or legal retention requirement applies.
Object, portability, and consent
- Processing objection: You may object to processing; Wyndham will assess whether there is a legal basis to continue.
- Data portability/transfers: You may request to receive your information in a portable format or direct Wyndham to transfer it to another company.
- Withdrawing consent and marketing preferences: Withdraw consent at any time and manage marketing emails using the unsubscribe link or by contacting privacy@wyndham.com or 1‑866‑554‑1236.
Appeals
If your privacy‑rights request is denied, you may appeal by contacting Wyndham using the details above.
California “Shine the Light” rights
California residents may, once per calendar year, request information regarding personal data shared with third parties for their direct marketing in the prior year. To submit a request, call 1‑866‑554‑1236, email privacy@wyndham.com, or mail a letter (including proof of California residency and your current California address) to:
Wyndham Hotels & Resorts, Inc., Attn: Legal Privacy, 22 Sylvan Way, Parsippany, NJ 07054.
How Wyndham Handles Your Data: At a Glance
- Security: Wyndham implements reasonable and appropriate physical, technical, and administrative safeguards to protect personal information from loss, misuse, unauthorized access/disclosure, alteration, and destruction. No system is 100% secure.
- Retention: Personal information is retained for as long as necessary to fulfill stated purposes unless a longer period is required or permitted by law or legal process.
- No automated decision‑making with legal or significant effects: Wyndham does not perform automated decision‑making or profiling with your personal information in furtherance of decisions that produce legal or similarly significant effects concerning you.
- Sensitive Personal Information: Wyndham does not use Sensitive Personal Information to infer characteristics and processes such data only for purposes permitted by applicable law.
- Advertising technologies: Wyndham may work with third‑party advertising companies that place cookies or pixels to deliver interest‑based ads based on your activity across different websites.
If you’re a Wyndham Rewards member, note that the program provides financial incentives such as discounted rates and points. For details, see the program’s terms at https://www.wyndhamhotels.com/wyndham-rewards/terms or join at https://www.wyndhamhotels.com/wyndham-rewards/join.
Practical Tips to Get Your Request Right
- Match your details: Use the same email, name, address, and phone number you’ve used with Wyndham so verification goes smoothly.
- Include your Rewards number: If you have one, include your Wyndham Rewards number to help match records.
- Be specific: Indicate whether you want specific pieces of data or categories of data for the prior 12 months, and if you’d like details about sources, purposes, and third‑party sharing.
- Choose electronic delivery: Ask for an email or other electronic, portable, usable format so you can download and store your records easily.
- Watch your inbox: Add privacy@wyndham.com to your safe senders and check spam/junk folders for follow‑ups.
- Consider related actions: If appropriate, submit a Do Not Sell or Share My Personal Information request, update your marketing preferences, or request correction/deletion at the same time.
- Use GPC if you prefer: Enable Global Privacy Control in your browser; Wyndham honors supported signals per device and browser.
Conclusion
Exercising your Right to Know with Wyndham is a straightforward way to see what data is held about you, why it’s used, and with whom it’s shared. Submit your request up to twice in a 12‑month period, verify your identity, and choose an electronic delivery format for easy access.
Ready to begin? Email privacy@wyndham.com or call 1‑866‑554‑1236. For broader privacy choices—including opt‑outs, corrections, and deletions—use the options above and review the Privacy Notice and related resources on our site.